1. Introduction

Nayara ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-driven cancer care platform and related services (collectively, the "Services").

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and contact details

• Health information and medical history you choose to share

• Symptom tracking data and treatment-related information

• Communication preferences and interaction history with our AI companion

Health Information

As a healthcare-related service, we may collect Protected Health Information (PHI) including:

• Medical diagnoses and treatment information

• Symptom reports and side effect tracking

• Healthcare provider information

• Insurance and billing information

Technical Information

• Device information (IP address, browser type, operating system)

• Usage data and interaction patterns with our platform

• Log files and analytical data

3. How We Use Your Information

We use your information to:

• Provide personalized AI-driven support and companionship

• Deliver educational content about treatments and procedures

• Track symptoms and manage side effects

• Facilitate communication with healthcare providers

• Improve our Services and develop new features

• Ensure platform security and prevent fraud

• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We will share your information when you explicitly authorise us to do so.

Healthcare Providers

With your permission, we may share relevant health information with your healthcare team to support your care.

Service Providers

We may share information with trusted third-party vendors who assist in operating our platform, subject to strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. HIPAA Compliance

Our Services are designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate safeguards to protect your Protected Health Information (PHI) and ensure that any covered entities we work with maintain HIPAA compliance.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest

• Access controls and authentication protocols

• Regular security audits and monitoring

• Staff training on privacy and security practices

7. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data by typing "delete my data" in our platform

• Opt-out of certain communications

• Request a copy of your information

• File complaints about our privacy practices

8. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your data at any time, subject to certain legal requirements.

9. Third-Party Links

Our Services may contain links to third-party websites and resources (such as Susan G. Komen and Dana-Farber). We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Users

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@nayara.ai